Privacy Policy

Privacy Policy

Privacy Policy

Effective date:

Effective date:

Nov 14, 2024

Nov 14, 2024

Welcome to Provenate. Your privacy is critically important to us. Provenate is committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy outlines how we collect, use, process, and disclose your information through the use of Provenate's services ("Services").

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and job title when you submit forms or contact us.

  • Usage Data: IP address, browser type, device information, pages visited, and time spent on the site.

  • Operational Data: Information voluntarily provided when interacting with our platform, including production data, stock records, and financial information.

  • Cookies and Tracking Technologies: Used to improve user experience and analyze website performance.

How We Use Your Information

We use collected data to:

  • Provide and improve our services

  • Respond to inquiries and support requests

  • Process demo or quote requests

  • Enhance security and prevent fraud

  • Analyze usage to improve performance and user experience

  • Communicate updates, product announcements, or relevant information

How We Share Your Information

We do not sell your personal information.
We may share data with:

  • Trusted service providers (hosting, analytics, email)

  • Legal authorities if required by law

  • Internal teams that support product development and customer support

Data Security

We use industry-standard technologies to secure data, including encryption, secure hosting, and restricted access controls.

Your Rights

Depending on your region, you may have the right to:

  • Access, update, or delete your data

  • Request data portability

  • Opt out of certain communications

Contact Us

If you have any questions about this Privacy Policy, please contact us.

This Privacy Policy provides a framework for managing personal information and reflects Provenate's commitment to privacy. Users are encouraged to review it periodically for updates